If you don’t have a clear answer, it’s time to appoint a documentation owner.Īssigning one person to take care of the documentation can prevent the diffusion of responsibility, a phenomenon where no one in the group takes responsibility for a task because everyone thinks someone else will do it.Īs she explains it, product owners know every detail about the product, its purpose, the customers’ needs, and the direction the product should evolve in.Īnd that kind of in-depth knowledge of the product can only benefit the product documentation.
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Regardless of the terminology, your software product surely has a person responsible for it.īut what about your documentation? Who is responsible for providing great product documentation and making sure it meets the highest standards? You might not call that person a product owner if your team doesn’t work with Agile methodologies.įor instance, some alternative titles for the same role include value manager, on-site customer or product champion. The product owner is one of the key figures in ensuring the product’s success, maximizing its value, and steering the development team in the right direction. Your software product undoubtedly has a product owner. So, what are we waiting for? Appoint a Documentation Owner How? That’s what this article is here to teach you. However, all product documentation can be improved. There are good and bad examples, and everything in between. That being said, not all product documentation is created equal. No company would invest resources, time, and effort into creating a software product and launching it to compete in the market just to leave its customers without any information resource about that product. Software products without documentation are essentially unimaginable.
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